WEB PERFORMANCE BENCHMARKS
Gomez Business Process benchmarks measure Web site speed and availability at the nation's largest and most visited online
institutions. Gomez takes a task-based approach to performance monitoring by emulating typical customer interactions to establish performance
management standards.
Please refer to our methodology for more information about our benchmarks.
Banking Account Details Business Process Benchmark*
Brokerage Generate Order Business Process Benchmark*
Credit Card Account Details Business Process Benchmark*
Full Service Brokerage Generate Order Business Process Benchmark*
US Brokerage Benchmark
US Financial Advice Benchmark
US Insurance Benchmark
US Mutual Funds Benchmark
US Retail Banking Benchmark
* = transactional benchmarks
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