HOW DOES YOUR WEBSITE PERFORMANCE BENCHMARK AGAINST YOUR COMPETITION?
WHY GOMEZ?
How does your web or mobile site compare to others and how can you improve?
By using key benchmarking metrics, the Gomez benchmarks measure a similar business process across major brands within the same industry. This approach provides you with an unbiased view of the state of your web or mobile site so you can tune its performance, enhance relationships with your customers, and open doors for new opportunities.
- Availability — Validate performance investments and identify future areas for improvement to ensure your customers get the information they need—when they need it.
- Response Time — Monitor how quickly visitors can access content and perform tasks on your site versus the competition.
- Consistency — Assure uniformity in your customers’ experiences whether they’re across the street or across the globe.
- Discoverability — Ensure your customers can easily find your mobile site using different URLs.
- Readiness— Ensure your mobile site renders as intended on popular devices.
For a technical description of how our application performance metrics are calculated click here.
For more information about the Gomez Benchmark Methodology, processes, and procedures, please view our Benchmark FAQs.